FAQ
Customized Rich Loyalty Orders
If you want a color or size that's not available, please contact us.
Order Processing Time
Due to availability, T-shirts and pullover orders are usually processed in 2-3 business days. Joggers and biker shorts orders will be processed within 2-10 business days. Business days are Monday through Friday.
Shipping Policy
We ship with USPS. Domestic deliveries arrive in 1-3 business days. Shipping may be delayed due to holidays, weather-related events and other natural disasters. Tracking information will be sent to you once it’s available.
Return Policy
All sales are final and cannot be returned or exchanged. Please review the measurements of the item(s) prior to finalizing your purchase.
Questions and Concerns
We aim to provide everyone with rich customer service. If you have any questions prior to ordering, please contact us. If you have an issue with the items you receive, please notify us within 48 hours of receiving your order.